Title: Account Manager
Location: Remote - US 

What if each digital employee experience (DEX) was better than the last?
At 1E, our mission is to empower IT teams to improve end-user experiences, enhance security, reduce costs, and transform operations from a cost center into a strategic enabler. Our platform is trusted by over one-third of the Fortune 100 for real-time automation, visibility, and compliance.

At 1E, you’ll be part of a dynamic, collaborative team dedicated to reimagining how technology serves people, enhancing digital workplace experiences, and shaping the future of work.

As an Account Manager at 1E, you will play a key role in managing existing customer relationships, driving growth, and expanding annual recurring revenue (ARR). You’ll be the main point of contact for your customers, guiding them through the entire sales cycle and ensuring they experience the full value of the 1E platform.

How You’ll Achieve Success in This Position:

• Understand customer needs through direct conversations, identifying their business challenges and opportunities.
• Present 1E’s value through tailored demos, presentations, and strategic discussions.
• Implement the 1E sales process to guide prospects through the sales cycle, engaging the right stakeholders at every stage.
• Collaborate with Sales Engineering and other resources to address technical questions and demonstrate deeper product capabilities.
• Identify growth opportunities within existing accounts through whitespace analysis and strategic upselling.
• Accurately forecast sales opportunities, maintaining clear communication with the Sales Management Team.

What You’ll Need to Succeed:

• Experience in managing customer relationships and driving upsell opportunities in a B2B environment.
• A track record of exceeding sales goals and building strong customer relationships.
• Strong communication skills, comfortable interacting with both technical and business users.
• A team-oriented approach, with the ability to collaborate effectively with colleagues across departments.
• Critical thinking skills and a passion for solving customer challenges.
• Familiarity with CRM tools and best practices in sales forecasting.

The 1E Advantage:
💰 Strong earning potential
🔄 Flexible working (work-life balance)
🏝️ Competitive leave policies
💼 401(k) + 5% match
🧘 Wellness and engagement programs
🩺 Medical, dental, and vision insurance
🎉 Long service sabbatical/bonus

About Us:

1E is a leading provider of digital employee experience (or DEX) capabilities. We work to bring real-time visibility into user endpoints as well as at-scale remediations and the tracking of employee sentiment data to empower businesses with the information

to understand how employees work with IT. Our cutting-edge products revolutionize the way organizations operate, enhancing efficiency, collaboration, and overall performance.

Equal Opportunity and Blind Recruitment at 1E:

1E is committed to fostering a diverse and inclusive workplace environment. We are an Affirmative Action and Equal Opportunity Employer, and we proudly offer equal employment opportunities to all individuals regardless of race, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other protected characteristics.

Furthermore, we actively implement blind recruitment practices in our hiring process to eliminate bias and ensure fair evaluation of candidates based on their skills, experience, and qualifications. We believe in creating a level playing field for all applicants, and our blind recruitment initiatives reflect our dedication to promoting diversity and inclusion in the workplace.

At 1E, we celebrate diversity and are dedicated to creating a workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents.

Join Us:

If you're passionate about driving innovation, embracing new challenges, and cultivating a healthy work-life balance, we invite you to join us at 1E. As a driving force in the digital employee experience (DEX) space, we're shaping the future of enterprise software solutions and revolutionizing the way organizations operate.

We truly believe in fostering a culture of collaboration, creativity, and continuous learning. Our hybrid-first model offers the flexibility to work where you're most productive—whether it's in our vibrant office spaces or from the comfort of your own home. We place a high value on work-life balance, ensuring that our team members have the freedom they deserve.